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Against Concealed Carry Law Free Essays

string(68) of the individuals to keep and remain battle ready will not be infringed†. The subject of disguised convey is something that many individuals are discussing. Turn on the news, the radio, read the paper, surf the web and the subject of cover convey will be talked about. The explanation it is so profoundly talked about is because of the impact that cover convey will have on everybody paying little mind to race, age, and financial foundation. We will compose a custom article test on Against Concealed Carry Law or on the other hand any comparable subject just for you Request Now As an occupant of Illinois, the latest state to receive hid convey, there keeps on being a lot of worry about how it will be observed and authorized. Will there be an expansion in open wellbeing with the reception of hid convey or will here be an expansion in firearm related wounds and fatalities. The examination procedure for this paper comprised of a complete pursuit by means of web of Journal articles identified with weapon control and hid convey, library database audit, paper chronicles, and communicate media reports. For the Journal articles and the library database audit, the watchwords â€Å"concealed carry’ and â€Å"gun control† were used. In exploring the outcomes from the utilization of the catchphrases, Journal articles were then sorted out sequentially from most established to latest distribution date inside gatherings of applicable topic. The chose articles were investigated and relevant data was noted for use. Since Illinois is the latest state to embrace the hid convey law, paper documents were analyzed for articles concerning the issue in the neighborhood News Gazette, the Springfield State Journal Register and the Chicago Tribune. Articles written in 2013 talking about the selection of the law were utilized to fabricate a course of events covering the procedure to date. Communicate media sources were scanned for late communicates identified with hid convey and weapon control, and for instances of ongoing firearm brutality where the assage of covered convey was proposed as the answer for forestalling future occurrences or accused as the explanation the episodes happened. Communicates satisfying these prerequisites were seen and used to give proof on the two sides of the issue. At long last, sites for bunches on the two sides of the issue were checked on for analysis and perspectives that would more prominent analyze the contentions both for and against disguised convey. The National Rifle Association (NRA) and the Students for Concealed Carry, both national associations gave the voice to master covered convey. To speak to those against hid convey, The National Order of Fraternal olice and FINDINGS The May 2013 online article by Facts on File News Services, investigates firearm control following the viciousness that broke out in a primary school ending the lives of youngsters and instructors. It was another silly shooting that shook the country and appeared it was the last bit of excess that will be tolerated compelling people and government workplaces to build endeavors to fix weapon laws. The second-deadliest mass shooting ever to happen in the United States was the Newton shooting. Just by the 2007 Virginia Polytechnic Institute and State University firing where a shooter had took 32 lives hootings in the United States to three of every 2012. It was accounted for in December of 2012 that the Obama organization would bolster a bill to boycott ambush weapons, just as think about a prohibition on high-limit magazines, keeping the administrator of a weapon from quick shoot and fast reload ofa gun. January 2013, President Obama asked Congress to pass firearm control measures requiring individual verifications and announcing a prohibition on attack weapon. His message was that personal investigations would fix the capacity of people to buy weapons from firearm appears or from private vendors where individual verifications were not required. Close control on the offer of military-style self loading firearms or ‘assault weapons’ was seen to be a considerably more troublesome procedure. At the point when put toa vote before the senate, Senators casted a ballot 54-46 against all inclusive individual verifications, 54-46 against limits on the size of high-limit ammo magazines, and 60-40 against a restriction on the assembling and offer of attack weapons in April 2013. In light of the vote, Obama impacted the firearm lobbyists of spreading lies about the development of the personal investigations by inferring that weapon vault would be constrained by government authorities. Those on the two sides of he path, who expected a Pro-firearm control position for enactment, submitted their voice to the quest for weapon control. In each of the 50 expresses, the conveying of a hid weapon is currently legitimate as per an article that showed up on the site ProCon. organization in October 2013. Just Washington, D. C. revents disguised convey aside from both dynamic and resigned law implementation officials. This article investigates the two sides of the covered convey banter. For instance, between May 2007 and March 2010 insights uncover that nine law implementation officials and 142 non-law requirement people were murdered by disguised convey handgun license olders the country over. It is likewise factually critical to take note of that most of the individual s who lawfully convey covered don't manhandle their privileges and are peaceful. While it might appear glaringly evident that crooks are less inclined to assault somebody that they accept may be equipped, it is additionally imperative to underscore that handguns are not a successful type of self-preservation regularly bringing about injury and passing for the individual conveying. A covered handgun altogether expands the odds of a showdown raising in brutality to a deadly degree. The danger of self destruction is amplified as a tremendous ajority of all self destruction endeavors are done in times imprudence where possessing, however conveying a handgun gives an individual a strategy to act. There are those advocates of hid convey who will tout the Second Amendment of the U. S. Constitution as a proof that residents, who are to remain battle ready for an all around directed state army, ought to be qualified for individual convey. Those on the counter hidden side advise us that the Second Amendment accommodates remaining battle ready when there is a requirement for â€Å"a very much managed volunteer army being important to the security of a free express, the privilege of the individuals to keep and carry weapons will not be infringed†. You read Against Concealed Carry Law in classification Papers The Constitution doesn't talk about nor advance hid handguns for individual security. Eleven states have â€Å"may issue† laws which give law requirement carefulness in giving licenses. In a February 26, 2013 paper article composed by Tom Kachich, State Representatives from Illinois endorsed various alterations to pass the disguised convey law which would permit Illinoisans to convey weapons in broad daylight; anyway they would need to meet certain prerequisites that should have been finished covered convey, enactment expressed that Illinois would have been a â€Å"shall state†, implying that bigger quantities of residents would have the option to secure grants. The catch to getting a grant is eight hours of preparing including live-fire preparing, and would need to experience a criminal history historical verification. So as to get a license, the individual would need to pay an eighty dollar charge for a five-year grant. Agent Brandon Phelps explained â€Å"that there would be no confinement on the quantity of weapons a grant holder could convey, however that the bill is more prohibitive than we at any point needed it to be. † A weapon may not be conveyed in schools, youngster care offices, neighborhood government structures, libraries, arenas, spots of love, gambling clubs, and is even confined on mass travel. Phelps’ alteration would likewise not license for those on grounds of schools and colleges to convey a gun. State Representative, Naomi Jakobsson, proposed another alteration which was affirmed by the House which expressed that guns ought to be limited in emergency clinics and psychological wellness offices. Karen Farkas composed an article in the September 2013 release of the Cleveland News about disguised portable school grounds. Of the 1,649 understudies studied at fifteen open schools in the Midwest, 78% revealed that they didn't bolster the conveying of handguns on school grounds. Most understudies detailed that not just ould they not feel more secure nearby; they were worried about the potential for an expanded danger of suicides and crimes. Ohio is a piece of 49 states that have covered convey weapons laws and one of 22 expresses that boycott conveying a disguised weapon on a school grounds. â€Å"l think for most of individuals this (hid handguns) isn't on their radar screen since it is so absurd,† said Amy Thompson, who is an educator in the division of general wellbeing at the University of Toledo who drove the examination. Why carry weapons into the learning condition? When I converse with my understudies (about hid convey) they state ‘Are you messing with me? I don’t need a child sitting close to me in class with a rucksack with a weapon in it. † Thompson, who is a piece of a group of scientists, directed a review with the personnel and college presidents to see who upheld the covered convey and who didn’t. â€Å"As a g eneral wellbeing educator I needed to see who is pushing this and is it something that truly, genuinely everybody wants,† she said. Undergrads should know about the estimation of a hid convey weapon in light of the fact that a school grounds is the same than a little city. Kurt Mueller, who is the organization’s advertising executive stated, â€Å"The study help that most understudies accepted that permitting disguised convey would build the dangers of suicides and crimes, and on the off chance that you needed to perpetrate a murder with a gun you don’t need a convey a grant to do it since they aren’t stressed over infringement of the guns law. Thompson said that a

Are Board Meetings A Waste of Time at the Seed Stage

Are Board Meetings A Waste of Time at the Seed Stage © Shutterstock.com | dotshockBoard meetings can be seen both as useful and necessary and a complete waste of time for a startup at the seed stage. In this article, we will look at 1) the seed stage, 2) evaluating the importance of board meetings, and 3) effective board meetings at the seed stage.THE SEED STAGEThe first stage of venture capital financing is known as the seed stage. A venture capital investment is a loan to a startup firm or a small business which may have the potential for success and growth. In some cases, managerial as well as technical expertise and support is also a part of the venture capital deal. In return, the investor may receive an equity stake in the new business as well as representation on the new company’s board.At the seed stage, the amount of the investment may be low, just enough to provide resources for initial product development, market research, building up the management team and formalizing a business plan. Commercial operations are most ofte n not ongoing at the seed stage. Once the initial setup is complete, the company may need to participate in further rounds of venture financing.EVALUATING THE IMPORTANCE OF BOARD MEETINGSWhat is a Board?A group of elected or appointed members, the board of directors is responsible for overseeing the actions, activities and decisions made by a business or an organization. A board has varied responsibilities depending on the nature of the business. These may include the governance of the organization by the establishment of broad policies and objectives, CEO selection and performance review, approval of annual budgets and establishing salaries and compensation scales for the company management.Root Access: Should your startup have an advisory board? Benefits of BoardsOften, an investor in the seed stage will want to be involved in the development of the business. This may mean meeting all or a few of the investors regularly, in structured meetings. The company itself may have concerns that such meetings at this stage may be a waste of time given that the business has limited resources and decisions need to be made quickly without the need for board meetings and votes. The board meeting and preparation for it may then be seen as a waste of precious resources and time.However, the board of directors at the seed stage can perform a range of roles. The key thing is for them to be strong supporters and advocates of the company and its vision. They must have bought into the enterprise and should be there to help in further fundraising, hiring the right people, formulating immediate and long term strategy, sort out early founder issues, and help build business partnerships and relationships.That said, the founder or founders should be members of the board and should not quietly concede to the board in all matters. Instead, the board should be a constructive group of founders and investors who are working together to pool resources and expertise for the success of the c ompany.That said, there are several benefits that board meetings at this stage can offer a business. These include:A Sense of AccountabilityRob Go, a venture capitalist who funds seed stage companies through his firm NextView Ventures, feels that it is a good idea for the board of a company at the seed stage to meet every 6 to 8 weeks. He feels that this is the right amount of time to allow a depth to the discussions that need to be done. He also feels that it would be ideal if shorter and less formal meetings happened more frequently but considered as a personal preference.It is true that at this stage of a company’s life, there are multiple decisions being made every single day. The benefit that a regular board meeting schedule offers is that there is an external but invested party that forces the management to stay focused on the goals that have been set and keep an eye on the long term strategy.Another benefit of this accountability can be seen as a motivational tool for a sta rtup team. The team has the motivation to focus on achieving a goal that has been set to then show progress to the board. It allows people to feel a sense of accomplishment and achievement, a necessary feature at the difficult initial stage of the company.The company can use the board meetings as markers to help set an end date to individual experiments or activities. The effectiveness of a particular experiment can then be discussed and analyzed in a board meeting. A company more advanced in its operations can use the meetings to monitor the KPIs of the business and ensure that all activities continue to be aligned to long term goals.A Focus on StrategyThe day to day activities involved in building up a business can become so all-encompassing that they take up all the productive time that the entrepreneur and his team may have. While this level of involvement in operations is vital at this stage of the business, it becomes easy to put off planning strategically for the long-term su ccess of the company.Board meetings can be helpful in this regard by providing an external perspective and a period of forced calm where the strategic side of the business is planned for. Board members have the right level of interest in the business and the required information about both the business and the larger market or industry to facilitate conversations to this end. Their financial investment in the company also ensures that they have the right incentive to make sure that the business stays viable and becomes successful. A good board member should be considered an ally and not an antagonist in any way. A board member who continues to feel or act this way may not be the right fit for the company.GovernanceGovernance is an important aspect of running a business, and this remains so even at the seed stage. Good governance can help keep the company on the right track by identifying potential and actual major problems in time, avoid mistakes or at best reduce their negative imp act and prevent them from sounding the death knell for the company.The entrepreneur and management team can benefit from this as informed and open discussions with board members can help make better decisions about who to hire, how much to pay them, how to budget and allocate resources among other things. These decisions, if made right at the early stages of the company, can help create a solid foundation for the company to grow from.Preparing for the FutureEventually, as the business grows and goes through multiple funding rounds, a board will need to be formulated and worked with. It is good practice to set the same up at seed stage and work out any kinks associated with working synergistically with a board and making full use of its experience and expertise.The key to success with board meetings at the seed stage are to use these as working sessions for the business rather than scheduled progress report. Because board meetings should create value for the company, the founders sho uld set the agenda for each meeting. They should also take the lead in discussions with specified key issues. These issues can be operational as well as strategic in nature. Ideally, the board should provide advice and feedback but allow the management to make the actual decisions.Cons of BoardsWhile there are some schools of thought that encourage the setup and integration of boards and board meetings at the seed stage, there are others who believe these same meetings to be wastes of time at the early stages of a company’s life. Some of the arguments for this include:The preparation for board meetings may mean creating materials and planning that does not appear to add direct value to the company and its operation.Though the meetings can be helpful, this same help can also be achieved through either emails or meetings on an ad-hoc basis.Founders of the company have control over it and should not need to report to anyone else about their decisions and activities.Other important co nsiderations of the impact of the board at the seed stage include:Boards May Begin Running the CompanyIf the management team and founders are not as strong as they need to be then a vicious cycle can begin. This cycle starts with the management believing that they are responding to a board directive resulting in them chasing after a goal, a target or an activity that may not be needed or be beneficial for the company. In the next meeting, the board may have other thoughts that will send the management running after a new target. After a few iterations of the same situation, the board will wonder why the company appears to have little or no direction and coherence in its activities and targets. This may result in chaos, a lot of wasted time, energy and scarce resources. This is, of course, the worst case scenario where the management team is not able to glean useful feedback and incorporate it into their strategic vision. The board in this situation is also not able to provide the ri ght direction and effective governance.The Need for GuideMatt Meeker, a venture partner at Resolute Ventures believes that a board filled with investor-directors can be a big negative for a company in the seed stage. Instead, he feels that what is required at this stage is a key investor who will take on the role of a mentor or a guide for the company. This person will give advice where needed and this role can be practically implemented in a variety of forms. One of these is as an informal partner and support to the startup CEO. With the right amount of trust, the CEO can call up the mentor to discuss any issues of concern, or to just work through a though process. The CEO of a startup can be a lonely role to fill so the mentor can work towards lessening some of the burdens.This same mentor can help the founders take a moment to think about the bigger picture and focus on long-term strategy of what is to be achieved and how this is to be achieved.   This knowledgeable mentor can he lp chalk out the plan from seed stage onwards by helping chose the right milestones, brainstorming ideas, understanding and learning from setbacks, provide input about the market and the wider industry, help understand funding options and plan for them by perfecting the pitch, its timing and process. This mentor is invested enough in the firm that the success of the business is closely tied to their success.This same mentor should eventually understand when he is needed for his support and expertise and when the founders and management need to be left alone actually to work on the products, the company, and the business operations. This becomes a key aspect of disagreement with board meetings as there are times when there may need to be regular communication with a mentor while other times of quiet where the actual work needs to be done without interruption or interference.Since this role can be performed by an individual, perhaps as effectively or more so than a board, the importan ce of a board is then significantly reduced. A board can become inefficient at times, with discussion on simple ideas or less important activities taking up important chunks of time. The board remains an important aspect of a business in the seed stage but the amount of board meetings should be reduced significantly.What Does a Board of Directors Do?? Ask Jay EFFECTIVE BOARD MEETINGS DURING SEED STAGEIf a startup and its investors decide that a board meeting setup is the one that works for them, then there are some important considerations to ensure that these meetings are as effective, efficient and useful as possible.The Structure of a Board MeetingA good board meeting should have the following basic structure:The entire board package should be communicated in advance to the board members. This can include an update since the last board meeting. The board package should be the right balance of high level strategic and low level tactical information.Within the meeting, there shoul d be three clear sections:The first 30 minutes should be dedicated to administrative matters, and QA on the board package sent before handThe next two plus hours can be used to discuss five important topics. The CEO or founder should set this agenda and the discussion should be in depth.Executive Session. In the end, there can be a session of just the CEO with the board where sensitive matters and feedback can be discussed.The board can then take a few minutes on its own at the end to conclude any conversations and discussions.   The management team should also have a session with the rest of the company on the discussion in the board meeting to make sure that everyone is on-board with progress, and there is no sense of closed door communications.

Philosopy The Prince by Niccolo Machiavelli Essay

Many people are not comfortable in regards to the notion of a new idea; they tend to be called an â€Å"outsider† or even a â€Å"rebel† with a negative connotation. Although change may seem like a negative concept to some people, it is probably the reason why the world is as we know it today regarding religion, government/politics, society, and much more. For example, there are many different types of religions; in particular, there are many different branches of Christianity that were first introduced into this world as a form of change. One person standing up to the Catholic Church and introducing new ideas and beliefs is what caused a new religion, namely Christianity, thus different branches were also introduced due to different views. The†¦show more content†¦When Locke begins to define political power, he begins to describe the state of nature, which is basically a state of equality where people are able to do as they please, as long as it does not n egatively affect the people around them. Although most of Locke’s beliefs look at humans in a positive light, it seems as though there is just one belief that was brought along from the possibility of violence erupting from others. Locked firmly states that the government exists to serve their people’s interests, namely protecting their citizen’s property and freedom. He is obviously aware that with freedom, there is a cost. There will somehow always be a person who may take advantage of this freedom to harm another person, which is where the government that serves their citizen’s interests comes in. Continuing with political power, Locke begins to describe the difference between the state of nature and the state of war, which are described as being different and he provides many examples to prove his point. He defines a state of nature as: â€Å"men living together according to reason without a common superior on earth, with authority to judge betw een them.† (Locke, page 16) Furthermore, he defines a state of war as: â€Å"force, or a declared design of force upon the person of another, where there is no common superior on earth to appeal to forShow MoreRelatedMachiavelli as a Humanist1886 Words   |  8 Pagesone who is concerned with the interests and welfare of humans. Niccolo’ Machiavelli can be thought of as a humanist. Although opinions on this differ greatly depending on whom you speak with. Machiavelli’s life consists of so many examples and lessons that he has learned throughout his life. Through my paper, I intend to examine his perception of morality based on his political writings and life experiences. Niccolo’ Machiavelli was born on May 3, 1469 and died in 1527. Although we do not

The Medical And Social Inequalities Essay - 2141 Words

Throughout history, it is evident that inequalities and disparities are part of health systems and society. Even after all the success of activism, such as the work from the human rights movement and campaign, inequalities and disparities are still evident today. Especially within minority groups, such as LGBTQ* (lesbian, gay, bisexual, transgender and queer) individuals – this is not to say that LGBTQ are the only categories when it comes to sexual orientation and gender identities, thus it is followed by a * – and racial groups. Furthermore, it is evident that within minority groups there are specific micro-level groups that experience unique and sometimes even greater amount of inequalities and disparities. For example, the micro-level group of transgender individuals from the LGBTQ* community is one of the many minority groups that experience both medical and social disparities and inequalities.This paper will discuss both the medical and social inequalities and di sparities that Transgender Individuals face, including structural violence and intentional violence. Before discussing any of the above topics it is important to understand the following vocabulary, since they will be used throughout the paper and misunderstanding of such terms can originate confusion or inadequate conclusions and ideas towards the material discussed in this paper. The term definitions for this paper are obtained from Susan Stryker s book, Transgender History (Stryker, 2008). The reasonShow MoreRelatedThe injustice in health care1425 Words   |  6 PagesAssessment Event 4: Reading and writing Essay The injustice in health care Student’s Name: Jessie Student ID: QING24958 Teacher: Lynken Ghose Due Date: 27/08/2013 Word Count: 1350 Partner’s Name: Sylvia Question: â€Å"Of all the forms of inequality, injustice in health care is the most shocking and inhumane† (Martin Luther King, Jr.). Do you agree with this statement? Write an essay persuading readers of your point of view. Support your argument with evidence from appropriate sources. NickRead MoreThe United States Health Care System1190 Words   |  5 Pagesconsequences, social issues. The United States health care system comes with social issues that includes inequality, cost, and health insurance. Major social inequalities that have a major effect on how a person is treated are their social class, race and ethnicity, and gender. The upper class in society has the most access to maximizing their health and is typically dominated by the majority, white Americans. They have the knowledge and understanding of diseases and are able to receive top medical careRead MoreHealth: A Major Social Issue1425 Words   |  6 PagesHealth is something that many would not associate as being a social issue, yet many sociologists have argued that it is a major social issue. They argue that the way we experience and understand health is dependent upon society. In 1946, the World Health Organisation (WHO) defined health as, â€Å"a state of complete physical, mental and social well-being† (WHO, 2003). This definition is very holistic in the sense that it encompasses all aspects of a person’s life. It is also very idealistic and unattainableRead MoreWorld Social Policies And Health C are Policy And Inequality Policy1460 Words   |  6 PagesWorld Social Policies The advantages and disadvantages of resources and services within United States compared to other govern countries and their social demands for their citizens are immeasurably different. When comparing and analyzing how governing bodies oversees the well-being of citizens within their region of the world, it is important not to rely on their economic growth only. But, how their social policies and guidelines address poverty, housing, health care, unemployment, and the lack ofRead MoreHealth, Social And Social Policy1656 Words   |  7 PagesHEALTH, WELLBEING SOCIAL POLICY By [Name of Student] [Name of Instructor] [University] [Course] [Date] Health, Wellbeing Social Policy Introduction Citizens, businesses and interest groups alike continue to be concerned about poverty and related factors that deal with health and finance. However, human rights and availability are concepts that aren’t not taken seriously enough, in view of certain perspectives. Health inequalities refer to the differences in the quality of the healthcareRead MoreIn January 2013 a prominent national US newspaper quoted former Secretary of State, Condolezza800 Words   |  4 Pageshow significant inequality is in America. The social class that you are born into will influence your outlook on social class and will also be the social class you stay in (Loewen, 1995. 322). Your social class will determine the opportunities available for you including health, fitness, nutrition, education, SAT scores, medical resources and more (Loewen, 1995. 321-322). Loewen also proposes that the education system in America does not incorporate a proper analysis of our social class (Loewen,Read MoreDeviance And Alcoholism : A Socially Constructed, Communicated, And Learned Deviance1540 Words   |  7 Pagesencouraging factors. Alcoholism has been perceived as a medical problem since it could be treated, but recent concepts label it as a social deviant behavior. This paper wi ll discuss about the alcoholism as a socially constructed, communicated, and learned deviance problem rather than a biological cause. This will be achieved through a description as a deviant concept against any history of a non-deviant behavior, discussions of how power and inequalities influence its construction, and how deviant labelRead MoreSocioeconomic Factors and the Health of Individuals Essay1289 Words   |  6 Pagesoccupation and environment. It is a way of measuring the standard and quality of life of individuals and families in society using social and economic factors that affect health and wellbeing ( Giddens and Sutton, 2013). Cockerham (2007 p75) argues: ‘Social class or socioeconomic status (SES) is the strongest predictor of health, disease causation and longevity in medical sociology.’ Research in the 1990s, (Drever and Whitehead, 1997) found out that people in higher SES are generally healthier, andRead MoreSocial Inequality : Patterns And Processe s By Martin Marger1736 Words   |  7 PagesAccording Social Inequality: Patterns and Processes by Martin Marger, life chances includes â€Å"education, physical and mental health, residence and justice;† which are opportunities that we must procure through social resources (18). Our position within society determines our life chances; for children, their parent’s positions within society determines the child’s social status within society. â€Å"Life chances are acquired, then, as a result of factors that are only partially in the control of individuals†¦people’sRead MoreMedicine And Social Control, Barbara And John Ehrenreich918 Words   |  4 PagesIn the 1960s, consumers demonstrated their concerns for obtaining more social services, especially within the health system. In the essay Medicine and Social Control, Barbara and John Ehrenreich draws attention to the sociology of health and medicine. Ehrenreich claims that more mental health servic es there are, the more social control are given to these agencies (1, Ehrenreich, CC 2015 p. 185). Thus, individuals are giving up their autonomy and decisions to a higher authority. In this case, Ehrenreich

Cardiff Bay †A brief history Free Essays

The maritime history of the port of Cardiff dates back to Viking Times. At this stage it was only a small port which had a fairly constant flow of imports and exports. In 1794 the construction of the Glamorgan ship canal which resulted from the development of the iron industry meant that the export of iron through Cardiff became huge (350,000 tonnes a year). We will write a custom essay sample on Cardiff Bay – A brief history or any similar topic only for you Order Now During the second part of the nineteenth century the port continued to grow at a fast rate, this was Cardiff’s heyday. During the First World War Cardiff saw a dramatic decline in exports and the port and city. During the Second World War Cardiff had somewhat of a renaissance due to its key geographical location. After being passed to and from the public and private sectors and with the continuing decline of the Wales coal fields Cardiff left large areas of Cardiff useless as it all depended on the coal flow. Cardiff then diversified into activities such as oil, grain, frozen products and steel. This meant that there was no longer a demand for some of Cardiff’s older dock facilities. The Glamorgan ship canal, which prompted the growth and prosperity of Cardiff, was filled in, in 1955. Then in 1964 the Bute West Dock was closed and shortly afterwards the Bute East Dock in 1970. It is this bleak history which prompted the plans for the transformation of Cardiff Docks into Cardiff Bay. The Cardiff Bay Regeneration Project The CBDC (Cardiff Bay Development Corporation) was set up in April 1987 by the then Secretary of State for Wales Nicholas Edwards. It was formed as part of the government’s urban development program aiming to regenerate deprived and run – down inner city areas of Britain. The CBDC was given the task of regenerating the old docklands area of the city. Because of the scaled of the problem (only two of the five docks remain operational) this means this is the second largest redevelopment scheme in Europe. Read also History Quizzes The CBDC gave this mission statement; â€Å"To put Cardiff on the international map as a superlative maritime city which will stand comparison with any such city in the world, thereby enhancing the image and economic well-being of Cardiff and Wales as a whole† This was a brave statement and was followed up by these main objectives: à ¯Ã‚ ¿Ã‚ ½To promote development and provide a superb environment in which people would want to live, work and play. à ¯Ã‚ ¿Ã‚ ½To re-unite the city of Cardiff with its waterfront. à ¯Ã‚ ¿Ã‚ ½To bring forward a mix of development which would create a wide range of job opportunities and reflect the hopes and aspirations of communities of the area. à ¯Ã‚ ¿Ã‚ ½To achieve the highest standards of design and quality in all types of investment. à ¯Ã‚ ¿Ã‚ ½To establish the area as a recognised centre of excellence and innovation in the Field of urban regeneration. These objectives were to be met by introducing businesses into the local area and building shops and amenities basically all achieved through huge amounts of government funding. Strategies (what has been done?) Some large companies have also decided to locate in Cardiff and are providing new jobs. One such company is NCM which is a Dutch insurance company, with large companies like this being based in Cardiff a sense of confidence will be built up and other businesses will also relocate. The transport system is now referred to as an â€Å"Ultasystem†. Basically there has been a huge improvement in public transport with regular busses taking you all round the city. The City is also connected via water fronts and you can travel by water around Cardiff if you want to. The traffic is also not as bad as in a lot of modern cities which leads to less pollution and a nicer atmosphere. There is a vast difference in the public and private residential areas. The public residential areas are rather ugly and drab, the surroundings are poorly kept and there is a lack of variety. However the newer private residential area is much nicer. Both in its appearance and its atmosphere rather than cramped it is spacious with well maintained surroundings. There are also many local amenities in the private areas. Full details can be seen in the table attached. The locals don’t seem to like the newcomers that much but tolerate them all the same. It may be a long time before there is a sense of community spirit between the different fractions. But this said it is very hard to measure something like a sense of community and the relationship between neighbours because it is often the minority which is seen and heard whereas the majority don’t have a problem with it. The job opportunities are quite good in the area. There are both low skilled jobs in which most people could get a job and also large employers such as NCM who offer a wide range of jobs and promotional opportunities. Having said that they is still quite a lot of unemployment around Cardiff but this is true in Wales as a whole and not a localised problem. But the employment situation locally has vastly improved since the CBDC have taken action. There has also been massive redevelopment. The Millennium waterfront provides entertainment which pubs and bars. From private investors there is also a sports village with many very good sporting facilities. There are also conservation areas. These all provide entertainment for the people living in Cardiff and also provide a nicer environment, keeping people happy. Cardiff Bays past can be seen all around, from older buildings with interesting architecture to disused warehouses. The main clue to Cardiff’s historical past lies in museums and the design of buildings, indicating a rich and diverse past in which the port played a major role in the city. There is also a castle in Cardiff which somehow seems out of place in a port city. Most of the original buildings in the area now have different purposes. For example the Norwegian Church has now been converted into an art gallery and coffee shop, complete with a tourist shop. This is symbolic of how Cardiff has had to adapt, now replying on new business and tourism rather than on a single source (coal). I think the old buildings at first detract from the maritime environment until you realise that buildings like these were only built here because of all the different cultures coming in from the port. When you view them in that context you can plainly see that they stand as monuments to Cardiff’s past as one of the major ports of the world. Evaluation There is strong evidence to suggest that this has not worked. One prime example is that of the emptiness in the shopping centre, most of the shops are up for rent and empty and the ones that are there are mostly coffee shops and aimed at tourists. This means that little has been done to the actual people of Cardiff apart from disguising the bay as a good place to visit for tourists. However I don’t believe this is the case. The real question that has to be asked in any evaluation is, have the objectives been met? Well here are the objectives that were laid down by the CBDC: à ¯Ã‚ ¿Ã‚ ½To promote development and provide a superb environment in which people would want to live, work and play. There are many local amenities which have been built including educational facilities such as â€Å"techniquest† which promote a better environment for children. People that were interviewed did like it where they were living, it was also evident that people were proud of their heritage, in my opinion this object has been met, perhaps not fully but at least a vast improvement. à ¯Ã‚ ¿Ã‚ ½To re-unite the city of Cardiff with its waterfront. This is perhaps a harder task because it replies more on the people of Cardiff rather than any government schemes. But there has been a start regular ferries go along the water front to different parts of Cardiff establishing an important link. à ¯Ã‚ ¿Ã‚ ½To bring forward a mix of development which would create a wide range of job opportunities and reflect the hopes and aspirations of communities of the area. There is not so much of a mix of jobs going as perhaps the CBDC wanted but there are certainly some good opportunities for jobs now. A good example are jobs large companies such as NCM provide. However the work is limited to a small amount of industrial work, tourism work and some small scale commercial work. So for people with skills outside those professions there is not so much of a scope for work. However this is still a great improvement and with growing confidence from other companies Cardiff’s employment future is looking good. à ¯Ã‚ ¿Ã‚ ½To achieve the highest standards of design and quality in all types of investment. This can’t really be argued with; all the new buildings are well designed and colourful. The quality is good and a lot of work goes into maintaining them. But although buildings look good, as always its what’s on the inside that truly counts (which isn’t a lot in the shopping centre!) But the objective has been met. à ¯Ã‚ ¿Ã‚ ½To establish the area as a recognised centre of excellence and innovation in the Field of urban regeneration. I think people can clearly see that there has been definite improvement. This is the second largest urban renewal in the whole of Europe so its going to take a little longer to achieve this objective fully, but the CBDC is well on its way. Conclusion To conclude I believe that the regeneration of Cardiff Docks into Cardiff Bay has been a success. But a limited success. This is because there is still a lot of work to be done. The CBDC now needs to look to the future and decide where it has made mistakes in the past, learn from them, and draw up some more defined objectives, as the last were not specific enough. Once it has obtained these objectives it should try to meet one at a time, not all at once which is what I feel they have done. With so much going on at once it would have been hard to manage and keep a clear view of the renewal situation as a whole, which lead to problems such as lack of interest in the shopping centre. They now have a strong foot hole and from this they can continue to improve Cardiff bay and eventually realise their dream-like statement. â€Å"To put Cardiff on the international map as a superlative maritime city which will stand comparison with any such city in the world, thereby enhancing the image and economic well-being of Cardiff and Wales as a whole† How to cite Cardiff Bay – A brief history, Papers

Taj People Philosophy and Star System free essay sample

Customers are considered to be king of every business enterprise and loyal customers are the backbone of their business. So customer satisfaction is the primary motive of every business which can be attained through effective CRM (Customer Relationship Management) policy 1. 1 Meaning of Customer Relationship Management (CRM): CRM is a comprehensive strategy amp; process of acquiring amp; retaining customers to create superior value for the company as well as the customers. It consists of the processes a company uses to track and organize its contacts with its current and prospective  customers. To support these processes, various CRM Software like SAP, ORACLE Sales force. com etc. are used. These software record and store information about customers, various customer interactions, their problems etc which can be accessed by employees in different departments of the company. These information are used by the organization to make future plans that can satisfy the customer on a better way and retaining them for a longer period. We will write a custom essay sample on Taj People Philosophy and Star System or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page 1. 2 Goal of CRM: The goal of CRM is to provide improved services to the customers, and to use customer contact information for targeted marketing. . 3 Evaluation and growth of the CRM: CRM passes through three generations such as 1st generation in 1990, 2nd generation in 1996 and the 3rd generation in 2002. In 1st generation following systems were applied for CRM:- * Call centre management- It is a web based CRM technology, the enables users browsing a company’s web site to leave a phone number where company representative can call back with more information. * Customer service support- It is a part of a company’s CRM department that interacts with a customer for their immediate benefits. * Sales force automation- It is software that automates business tasks like inventory control, sales processing, customer interaction, etc-. * Campaign management- It is a planning, executing, tracking and analyzing of direct marketing campaigns. In 2nd generation following improved systems were used for CRM:- * Integrated customer facing front end- It is face to face interaction between the customers and sales man. This system is used for marketing, sales and services. * ERP integrations- ERP stands for Enterprise Resource Planning. It is a business management system that integrates all functions of the business. Customers analytics- It comprises all the programming that analyzes data about an enterprise’s customers for business decision. * Complete web integration- It allows end users to have access the data function of a serve hosted application through internet browser window. In 3rd generation the strategic CRM was followed and is continuing- Strategic CRM updates and expands the original content and combines into one, convenient value that guides users through the entire CRM implementation process, from strategic planning software. Scope and goals of different generations:- There is successful increment in the scope of CRM from 1st generation to 3rd generation. In 1st generation the scope consists of service function and sales function, in 2nd generation it includes another function i. e. marketing function and in 3rd generation it includes entire function of the organization. Goals of the CRM have also changed with better customer service from 1st generation to 3rd generation. In 1st generation the goals were mprove service operation and increase sales efficiency, in 2nd generation reduce cost of interaction, improve customer experiences, and increasing the customer interaction; in 3rd generation cost reduction amp; revenue growth and competitive advantages. 1. 4 Options for Implementing CRM: Increasing customer is not the ultimate objective of any organization but to retain customer and t build long term relationship with them is important. It is only through CRM that a prospect can be turn into customer and then finally into a client. But to achieve these any organization require proper implementation. But at the same time CRM implementation is a challenging task because it ties together many people, process, technologies within the organization which are separate from each other. 1) IN HOUSE DEVELOPMENT- This means all the strategies, processes are developed and implemented within the organization. Advantage- 1. It is tailored made according to organization needs and structure thus is flexible as compared to others. 2. Avoid dependency on others be it software or outsourcing. Disadvantage 1. It is at the same time expensive 2. And comparatively takes longer time depending on the organisation. ) BUY LICENSED CRM SOFTWARE- This is purchasing software and implementing in organization. Advantage- 1. Usually the maximum chance of success. 2. It just need to install and trained the workforce accordingly. Disadvantage- 1. Again it is expensive because of many costs as license cost, renewal cost etc. associated with it. 2. Adding new software with change is a complex task. 3) OUTSOURCING A MANAGED SERVICE- This means hiring from outside. Advantage- 1. Most of the times lower cost. 2. Can adopt â€Å"pay- as- you go† approach with visible result. Disadvantage- 1. For any new requirement needs to contact the company and pay for the development. . Also there is a risk of losing CRM solution investment if outsourcing company goes out of business STAGEWISE- In this CRM software is offered in different, independent modules, according to specific department needs. Company buys sales automation software and contact management module from different providers. ENTERPRISE WISE CRM SOLUTION- This is composed of different modules from same providers; it is implemented as a whole by connecting different modules and existing database. 1. 5 VARIOUS ASPECTS OF CRM CRM includes many aspects which relate directly to one another: * Front office operations — Direct interaction with customers, e. . face to face meetings, phone calls, e-mail, online services etc. * Back offi ce operations — Operations that ultimately affect the activities of the front office (e. g. ,  billing,  maintenance, planning, marketing,  advertising,  finance,  manufacturing etc. ) CHAPTER2 INTRODUCTION CRM @ BIG BAZAAR * Database is formed through the issue of future card and card is of three types silver card, gold card and sakthi card. Sakthi card is issued to ladies and this card provides, free sugar(1 kg) per month. * Customer profitability analysis (CPA) is done on the basis of transactions made through the future cards. Platinum customers (most profitable). * Gold customers (profitable). * Iron customers (low profitability but desirable). * Lead customers (unprofitable and undesirable). * Differentiate customers in terms of: (1) their needs and (2) their value to company. * Interact with individual customers to improve the knowledge about individual needs and to build stronger relationships. * There are four type of analysis done for analysis of CRM * * P eriodic Surveys: It’s done on quarterly, its an overall survey done by the future group authorities and CRM is a part of it. * Customer Loss Rate : Mystery Shoppers: They pose as normal customers perform specific tasks—such as purchasing a product, asking questions, registering complaints or behaving in a certain way – and then provide detailed reports or feedback  about their experiences * Monitor Competitive Performance * Complaint Handling Procedures: 0 Screening And Logging The type of product or service; manufacturer/brand name; model name/number; date of purchase/contract; warranty expiration date; salesperson; cost of product/service; date problem occurred; and a description of the problem is listed. This allows organization to exercise control, and assure proper follow-through. 1 Investigating customers explanation of a problem provides much information. Nevertheless, to assure they have all the information needed for a thorough review of the facts involved, by: * Researching in-house records on the customer; * Requesting receipts, or other records; * Inspecting the product, or service performed; and * Following-up with the customer for any necessary additional information. 2 Acknowledging When Big Bazaar cannot resolve an issue immediately, it is important to let customer know that the matter is receiving attention. Customer is given information about how long it will take to complete action on the complaint. If there is further delay, it’s made sure to advise customer why and when Big Bazaar expects to have an answer. 3 Formulating A Solution solution is made to be consistent with established customer relations policy and important criteria are taken into account: * Contractual and/or warranty obligations; * The customers expectations; * expectations of the customer; * The cost/benefit of alternative solutions; The probability and cost of customer seeking redress in some other way; * The comprehensiveness and fairness of solution; * ability to perform the solution; and * What to do if the customer rejects solution. 4 Responding The response is made clear and appropriate. The customer must understand the response, and the response must address the issues raised in the customers original complaint. An explanation of decision preserves the goodwill of customer, even if the decision itself is adverse. 5 Following-Up – Customer is contacted following response to verify whether or not the matter has been resolved satisfactorily. If customer is unhappy with response, organization refers the matter to a third party dispute resolution mechanism for assistance. * Steps Involved in customer Satisfaction through Service: * Seeing problems from the customer’s perspective * Managing customers moments of truth * Communicating effectively through better listening * Analyzing how customer perceptions are formed * Managing anger and other service behaviors * Dealing with long-term consequences of service breakdowns * Negotiating solutions * Generating an action plan for improved on-the-job effectiveness CUSTOMER COMMUNICATION: Future group maintains its records of customers by observing their purchasing habits amp; categories them into various groups like high revenue, moderate revenue amp; low revenue customers. They communicate to the customers through various medium like SMS,E-mail, Mobile vans, Print media etc. This is the way to built a strong presence in the existing customers amp; prospective customers. Presently they are using oracle software to maintain database. Recently they have tied up with California based firm GREENPLUM to provide new software for data warehousing. The company boasts strong share of its profits from top line customers who provide them around 70% of their revenues in total. The company can said to be going on the famous management principle i. e. 80/20 PRINCIPLE which says that 20 percent of variables cause 80% effect. In big bazaar it can be related to the fact that 20% of its top line customers provide 80% of its revenues in a year. This is the reason why the retail giant is focusing strongly on customer retention in order to boasts its sales numbers substantially. CUSTOMER GRATIFICATION is an important element of a sales process. Every company should survey their customers in order to find out the satisfaction level among the consumers. Big bazaar also conducts periodic surveys in order to ascertain the satisfaction level in their consumers. Various activities are done in order to enhance the shopping experience among buyers amp; various offers, discount coupons; exchange offers are initiated by the firm in order to develop a good satisfaction level in their existing customers. Special coupons are given to customers who can be redeemed by the costumers in their future purchases from the store. CUSTOMER PERCIEVED VALUE (CPV) is calculated by the retail store in order to asses the costs and benefits received amp; given to the buyers. The following are some key features of CPV 1. CPV is the difference between the prospective customer’s evaluation of all the benefits and all the costs of an offering and the perceived alternative. 2. Total customer value is the perceived monetary value of the bundle of economic, functional amp; psychological benefits customers expect from a given market offering. 3. Total customer cost is the bundle of costs customers expect to incur in evaluating, obtaining, using, disposing of the given market offering, including monetary, time, energy amp; psychic costs. LOOPHOLES: The retail store has also various loopholes especially here at ranchi. The major drawback which was found out initially was lack of proper parking place but now it has been corrected to some extent. Secondly the store is very slow in execution of online orders which is given through company web portal â€Å"FUTURE BAZAAR†. To quote a few examples of late delivery Mr. David Kerketta,a resident of lalpur-peace road purchased a furniture for Rs 37000,the date of scheduled delivery was 15th of November,2008 but he received his order 37 days late. One more incident of such late delivery is MR Pradeep Kumar, a resident of Upper Bazaar who purchased a dining table for Rs. 15000,but as usual he got his final delivery a whopping 65 days late than the scheduled date of delivery. So these incidents speak a lot of inefficient delivery. The other drawbacks are inefficient billi. ng counters as they are not updated with the current offers and schemes. Also the billing counters remains unmanned that add to the problem of customers who needs to stand in long queue in order to get their purchases billed. The other problem is related to the slow processing of applications of membership cards like Shakti card, future cards etc. It takes around 30 days minimum to become a member of future card schemes. This is very slowly considering the industry average of 15-20 days to process a card. Finally the contact numbers of customers are open to the telemarketing personnel as they get the database from the future group through some sources or the other. CHAPTER- 3 Comparision of Big Bazaar and Reliance Mart CHAPTER 4 CONCLUSION * Transformation by integrating customer facing front-end with back-end systems and partners and suppliers. This will effectively help in generating better filtered data source from feedbacks received. Also the feedbacks will be dealt with in a much more careful and professional way. * Growth of CRM facilitated by growth of IT. In this age of Information Technology an effective IT planning on the CRM can help the organization earn a lot of repute. * New database solutions. This will help to filter and clean the raw data received from feedbacks more efficiently. * Mutual benefit through CRM. The stores and their customers can mutually benefit through the application of CRM. So at this â€Å"era of customers†, the companies should project themselves as customer oriented as possible to help them benefit in a long term survival plan. * Effective segmentation of customers. With more and better quality of data, this can be done very easily. * Enhancing the shopping solutions. This is the age of innovation. Especially in Indian markets, low cost innovation is the ultimate tool to win the battle for the companies. Thus, the companies need to be innovative with their ideas and always try to deliver the customer with some added value for their purchase. RECOMMENDATIONS Many CRM project failures are also related to data quality and  availability. Data cleaning is a major issue. If a companys CRM strategy is to track life-cycle revenues, costs, margins, and interactions between individual customers, this must be reflected in all business processes. Data must be extracted from multiple sources (e. . , departmental/divisional databases such as sales, manufacturing, supply chain, logistics, finance, service etc. ), which requires an integrated, comprehensive system in place with well-defined structures and high data quality. Data from other systems can be transferred to CRM systems using appropriate interfaces. Because of the company-wide size and scope of many CRM implementations, significan t pre-planning is essential for smooth roll-out. This pre-planning involves a technical evaluation of the data available and the technology employed in existing systems. This evaluation is critical to determine the level of effort needed to integrate this data. Equally critical is the human aspect of the implementation. A successful implementation requires an understanding of the expectations and needs of the stakeholders involved. An executive sponsor should also be obtained to provide high-level management representation of the CRM project. An effective tool for identifying technical and human factors before beginning a CRM project is a pre-implementation checklist. A checklist can help ensure any potential problems are identified early in the process.